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        薪資: 4千-5千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        了解長春餐飲市場,有廣泛的適合凱悅酒店的客戶資源Fully embraces and articulates Hyatt People Philosophy guidelines – walking the talk. 完全擁護和了解凱悅以人為本的原則 – 言出必行。 Conducting monthly departmental communication- and other regular meetings ensuring all meetings are well planned, efficient and results oriented. 進行月度的部門討論會議及其他定期會議。確保所有會議計劃完善,有效且以結果為導向。 Attends and contributes to all meetings as required. 積極參與所有要求參加的會議。 Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Collective Labour Agreement, Employee Handbook and the hotels policies concerning Fire, Hygiene, Health and Safety and Emergency situation. 了解雇員立法和勞資關系,嚴格遵循員工手冊的規章準則、酒店雇用政策、衛生政策和健康安全政策。 Handles guest and employee enquiries in a courteous and efficient manner, reporting. Complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. 以禮貌和有效的方式處理客人和員工要求,如果不能及時解決,報告投訴或者問題,同時反饋迅速跟進。

        薪資: 1千-2千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        Attends and contributes to all meetings as required. 按要求出席所有的會議并對會議作出貢獻。 Ensures services provided by the department are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operation Manual. 確保隨時提供客人所需的服務,并按照部門營運手冊的要求提供快捷、持續、禮貌且符合標準的服務。 Maintains the updated understanding to hotel product knowledge, upsell activities, policy change and the efficient communication internally. 保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。 Is knowledgeable adhere to rules & regulations established in the Employee Handbook and the hotel’s policies concerning fire, hygiene and health & safety. 熟悉并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。 Responds to request to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company. 根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。 Ensures high standards of personal presentation and grooming. 保證高標準的個人儀容儀表。 Exercises responsible behaviour at all times and positively representing the hotel and Hyatt International. 時刻練習負責人的行為并積極代表酒店和凱悅國際。 Carries out any other reasonable duties and responsibilities as assigned. 執行任何其他被分配的合理責任與義務。

        薪資: 3千-4千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        Ensures services provided by the department are always available and are always carried out to defined Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual.確保部門在任何時候都可以提供服務,而且所提供的服務必須符合部門運營手冊標準:高效、一致、禮貌。Attends and contributes to all Meetings as required.按照要求,參與所有的會議并做出應有的貢獻。Ensures all associates provide courteous and professional service at all times.確保所有的員工在任何時候都提供禮貌而專業的服務。Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.禮貌而高效的處理客人和員工的咨詢。如果不能即時找到合適的解決方案,在向客人或員工承諾跟進的同時應向上級匯報相關的投訴或問題。Is knowledgeable in statutory legislation in associate and industrial relations, understanding and strictly adhering to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety.充分了解雇員立法和勞資關系,理解并嚴格遵守員工手冊、酒店消防、衛生、健康與安全等相關的規章制度。Is actively involved in the welfare, safety, development and well being of associates providing advice, counselling and truthful, diplomatic feedback.積極地為員工的福利、安全、發展和心身健康出謀獻策,并給與有輔導性,可信度和建設性的回饋。Ensures high standards of personal presentation & grooming.確保員工精神面貌的高度標準性。Maintains positive guest and colleague interactions with good working relationships.發展良好的工作關系,維持與客人和同事之間的積極互動。Exercises responsible management and behaviour at all times and positively representing the Hotel Management Team and Hyatt International.任何時候都展現有責任的管理和行為,為酒店管理層和凱悅國際建立正面的形象。Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and through streamlining of work process.通過“(當合適的時候)另覓新徑和分工合作”的方式,回顧并不斷地尋求提高員工生產力的方法。Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.承擔合理的工作職責和第二職責,并根據酒店、行業和公司的需要做相應的調整。

        薪資: 4千-6千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        §  Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.確保拜訪客人的專業性:運用凱悅的顧問式銷售原則和市場營銷分析報表工具理念。§  Carefully plans Sales Calls into defined objectives.根據既定的目標來計劃拜訪客人。§  Maintains a detailed knowledge of hotel facilities, features and services.保持對酒店的設施設備,特征和服務有具體的了解。§  Conducts extensive competitor researches and maintains excellent Product Knowledge of the Hotel.對競爭對手進行密集的調查,對其酒店產品知識有著透徹的了解。§  Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Associate Director of Sales.系統而有效地拜訪現有的和潛在的范圍之內的客戶,把所得的發現和機會整合報告給銷售部副總監。§  Pre-qualifies and targets prospects, utilising Opera database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share.預先調查并設定主要目標,利用Opera數據庫去制定適合而有效的銷售策略,從而擴大酒店的市場份額。§  Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.通過直接的銷售電話接觸或書信溝通,維持酒店高標準的公眾知名度。§  Professionally conducts routine telemarketing activities to identify new business opportunities.專業地進行日常電話銷售,尋求并確定新的生意機會。§  Meets and greets VIP guests upon arrival/ departure.歡迎歡送貴賓。§  Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities.計劃并執行對現有的和潛在的客戶的拜訪,開發新的生意機會。§  Implements all sales action plans related to responsibility areas as outlined in the Marketing plan.根據年度市場營銷計劃上標明的個人負責區域來執行銷售活動計劃。§  Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue.完成每月和年度個人目標、公司客戶房晚數和客房收入指標。§  Liaises and works closely with the related operation departments ensuring guests requests and expectations are being met.與相關的運營部門保持良好的協調和合作關系,確保滿足客人的要求和期望。

        薪資: 3千-4千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        §  Ensures professional Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies.確保拜訪客人的專業性:運用凱悅的顧問式銷售原則和市場營銷分析報表工具理念。§  Carefully plans Sales Calls into defined objectives.根據既定目標細心制定銷售拜訪計劃。§  Maintains a detailed knowledge of hotel facilities, features and services.詳細了解酒店設施,功能和服務§  Conducts extensive competitor researches and maintains excellent product knowledge of the Hotel.對廣大的競爭對手進行研究,并熟知酒店的產品知識§  Systematically and efficiently calls on allocated Accounts within assigned sector and reports findings and opportunities to the Sales Manager / Associate Director of Sales.系統有效的對指定部門進行帳戶分類,并將結果和機遇報告給銷售經理/銷售部副總監§  Follows up sales leads to identify prospects.跟進銷售咨詢,并確定潛在生意的意向。§  Ensures a high level of exposure for hotel through direct sales solicitation of telephone contact and written communications.通過直接的銷售電話接觸或書信溝通,維持酒店高標準的公眾知名度。§  Establishes and maintains strong relationship with the established clientele and constantly explores new business opportunities.建立和維護已有客戶群,并不斷發展新的客戶§  Achieves the monthly and annual personal target and the segment target room night production and room revenue.完成月度和年度的個人目標,以及房間收入的部門目標§  Liaises and works closely with the related operation departments ensuring guests requests and expectation are being met.同相關部門協調合作,確保客人的要求和期望達到滿足§  Prepares and ensures all Events Orders are distributed to concerned departments on a timely manner.準備和確保所有的事件命令都及時的傳達給相關部門§  Assists the Sales Managers to follow up on all matters in the absence of the Sales Manager.在銷售部經理不在時,協助完成其任務

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §  Attends andcontributes to all meetings as required.按要求出席所有的會議并對會議作出貢獻。§  Ensures servicesprovided by the department are always available and are always carried out todefine Standard with the utmost efficiency, consistency and courtesy asdetailed in the Department Operation Manual.確保隨時提供客人所需的服務,并按照部門營運手冊的要求提供快捷、持續、禮貌且符合標準的服務。§  Consistentlyprovides courtesy and professional service. 始終提供禮貌及專業的服務。§  Maintains theupdated understanding to hotel product knowledge, upsell activities, policychange and the efficient communication internally. 保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。§  Attends thearrangement trainings of hotel and department accordingly to develop skills andknowledge. 根據安排出席酒店及部門的培訓, 以提高技能和知識。§  Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found.以禮貌、高效的方式處理客人及員工的要求,如果不能立即解決他們的投訴和問題的話,要立刻報告,然后給予迅速的回復。§  Is knowledgeable adhereto rules & regulations established in the Employee Handbook and the hotel’spolicies concerning fire, hygiene and health & safety.熟悉并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§  Ensures all Outletemployees maintain high standards of personal presentation & grooming.保持高標準的個人形象和儀容儀表。§  Maintains positiveguest and colleague interactions with good working relationships.與客人和同事保持基于良好工作關系的接觸。§  Responds to requestto undertake any reasonable tasks and secondary duties and to changes asdictated by the hotel, industry and company.根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §  Attends andcontributes to all Meetings as required. 按要求出席所有會議并作出貢獻。§  Provides courteousand professional service at all times. 始終提供禮貌且專業的服務。§  Attends hoteltraining sessions as scheduled to improve skills and knowledge.根據安排參加酒店及部門培訓以提高知識和技能。§  Is knowledgeable instatutory legislation in employee and industrial relations, understanding andstrictly adhering to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety.了解關于員工及行業關系的法律、法規,理解并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§  Ensures highstandards of personal presentation and grooming.確保高水平的個人形象和儀表。§  Maintains positiveguest and colleague interactions with good working relationships.與客人和同事保持基于良好工作關系的接觸。§  Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。

        薪資: 4千-6千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        §  Buys locally available fresh products whenever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items.無論何時盡可能地購買當地新鮮產品,通過有限的菜單的頻繁更換,確保總能為客人提供花樣繁多的菜肴。§  Participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu.考慮客人人數,市場環境及菜式的受歡迎程度和菜單使用率,與餐廳經理一起計劃或參與菜單設計和盡量利用庫存和現有食物,§  Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items.回顧菜單,分析烹飪配方,確定選材,進行人員分配,計算管理費用的成本及菜式定價。§  Directs and strictly adheres to food apportionment policy to control costs.指導食物配置來控制成本。§  Assists in the process of introducing and testing the market with new products, which are market-orientated in terms of price, and product.根據市場導向的價格及產品,引進及嘗試市場中出現的新產品。§  Serves fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept.為客人提供新鮮食物,即使是最后一分鐘準備,都要持續保證食物的高品質,充分體現餐廳風格及經營理念。§  Closely supervises cooking and other Kitchen personnel and coordinates their assignments to ensure economical and timely food production.密切監督烹飪及員工工作,協調他們的工作任務,確保經濟省時的出品。§  Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner.觀察食物準備及烹飪的方法,食物的尺寸規格,以及食物的裝飾,確保食物按照所規定的標準去準備。§  Tests cooked foods before plate-up and service.在食物上碟前和服務客人過程中,檢驗被服務給客人的食物。§  Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies.對食物的消費,采購,食物原材料及供應進行評估。§  Devises special dishes and develops innovative recipes.設計特殊的菜肴器皿,發展創新的烹飪處方。§  Establishes and enforces nutrition and sanitation standards for restaurant.建立及加強食品營養及餐廳的衛生環境。

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.按照制定的計劃時間表開展客房服務和維護保養工作并高質量的完成工作。Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.操作指派的機械設備或者主機房,確保按照營業要求持續不斷的有效運作。Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established Policies & Procedures.依照政策程序,處理所有燃料的運送,確認,儲存和使用。Maintains trolley with proper tools and materials to complete duties.運用適當正確的工具和物料完成工作。.Reports immediately to Team Leader any difficulties in completing jobs.立即報告領班工作中遇到的困難。Maintains and ensures all tool and equipment are in good order at all times.確保所有的工具和設備一直處于正常而有序的狀態。Maintains the cleanliness and high housekeeping standards in all works areas.保持所有工作區域的清潔衛生,并且高于客房標準。Carries out special projects as assigned.落實已分配的特殊工程項目。Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.開展并準時完成所有要求的維護保養工作,尤其關注與顧客密切相關的工作。Maintains the Engineering store and keeps close control on consumption of material and inventory.保證工程部儲藏室的物資存貨充足,并嚴格控制消耗量。Submits request to the Team Leader/ Engineer for the purchases of parts and consumables.向領班/工程師提交零件和耗用品的采購清單。Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.協助控制所有有效消耗,確保酒店所有部門能源的合理利用。Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.協助監控所有設備效能,為節能減少消耗出謀劃策。Keeps manuals and spare parts list of all operational equipment in library.將所有運行設備的操作手冊和備用零件的清單保存于庫房。Strictly adheres to all safety regulations at all times.隨時隨地嚴格遵守所有的安全規則。Provides Engineering assistance for all special request from other operation departments as per approved function request sheets.根據通過的功能請求表,協助處理其它部門的特殊要求。Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.嚴格遵循所有工作區域的清潔程序,在工作中注意保護周圍環境。Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader/ Engineer.一旦發現設備或安裝工作出現與安全有關的反常現象,立刻報告領班和工程師。Returns and keeps all tools and equipment in designated cabinet or store after use.將所有的用完的工具歸還到工具箱或倉庫。

        薪資: 5千-6千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        了解長春本地餐飲市場,擁有廣泛且合適的客戶群體Fully embraces and articulates Hyatt People Philosophy guidelines – walking the talk. 完全擁護和了解凱悅以人為本的原則 – 言出必行。 Conducting monthly departmental communication- and other regular meetings ensuring all meetings are well planned, efficient and results oriented. 進行月度的部門討論會議及其他定期會議。確保所有會議計劃完善,有效且以結果為導向。 Attends and contributes to all meetings as required. 積極參與所有要求參加的會議。 Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Collective Labour Agreement, Employee Handbook and the hotels policies concerning Fire, Hygiene, Health and Safety and Emergency situation. 了解雇員立法和勞資關系,嚴格遵循員工手冊的規章準則、酒店雇用政策、衛生政策和健康安全政策。 Handles guest and employee enquiries in a courteous and efficient manner, reporting. Complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. 以禮貌和有效的方式處理客人和員工要求,如果不能及時解決,報告投訴或者問題,同時反饋迅速跟進。

        薪資: 2.3千-3.3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        §  Reports complaints or problems to Team Leader/ Assistant Manager if no immediate solution can be found.遇到客人的投訴或問題,如果不能馬上找到解決辦法,則匯報給領班/副理。§  Ensures that guests receive a speedy and efficient check in/ out.確保客人得到快速、高效、準確的入住登記和結帳離店服務。§  Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance.確保嚴格遵守酒店的收銀程序;所有備用金都要根據財務部設立的政策和程序合理使用。§  Ensures that the guests’ bill are presented and collected accordingly.確保提供給客人的帳單是正確的,以及收款也是正確的。§  Ensures a sales attitude is adopted at all times and maintains an awareness of all sales opportunities within the Hotel.保證具有營銷員的態度,并抓住酒店內的一切銷售機會。§  Handles all arrival and departure records according to the Standards set in the Departmental Operations Manual.根據部門運營手冊的標準處理所有抵、離店記錄。§  Adheres to pre-set availability and rate controls.遵守預先定立的可用房安排及房價控制。§  Ensures a high level of product knowledge of hotel and local area.確保對酒店產品和當地情況的高度了解。

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        Carries out guestroom servicing/ maintenance works according to the established schedule and high quality of finishing work.按照制定的計劃時間表開展客房服務和維護保養工作并高質量的完成工作。Operates assigned machines/ equipment or “Primary Plant” as to provide continuous and consistent utilities required for operations.操作指派的機械設備或者主機房,確保按照營業要求持續不斷的有效運作。Handles the verification, storage and utilisation of all fuel deliveries to the premises as per the established Policies & Procedures.依照政策程序,處理所有燃料的運送,確認,儲存和使用。Maintains trolley with proper tools and materials to complete duties.運用適當正確的工具和物料完成工作。.Reports immediately to Team Leader any difficulties in completing jobs.立即報告領班工作中遇到的困難。Maintains and ensures all tool and equipment are in good order at all times.確保所有的工具和設備一直處于正常而有序的狀態。Maintains the cleanliness and high housekeeping standards in all works areas.保持所有工作區域的清潔衛生,并且高于客房標準。Carries out special projects as assigned.落實已分配的特殊工程項目。Carries out and completes all maintenance requests on time and pays particular attention to guest related jobs.開展并準時完成所有要求的維護保養工作,尤其關注與顧客密切相關的工作。Maintains the Engineering store and keeps close control on consumption of material and inventory.保證工程部儲藏室的物資存貨充足,并嚴格控制消耗量。Submits request to the Team Leader/ Engineer for the purchases of parts and consumables.向領班/工程師提交零件和耗用品的采購清單。Assists in monitoring and controlling all utility consumption ensuring optimum energy usage by all departments of hotel.協助控制所有有效消耗,確保酒店所有部門能源的合理利用。Assists in monitoring energy efficiency of all equipment; makes recommendations and advises for energy saving to reduce wastage.協助監控所有設備效能,為節能減少消耗出謀劃策。Keeps manuals and spare parts list of all operational equipment in library.將所有運行設備的操作手冊和備用零件的清單保存于庫房。Strictly adheres to all safety regulations at all times.隨時隨地嚴格遵守所有的安全規則。Provides Engineering assistance for all special request from other operation departments as per approved function request sheets.根據通過的功能請求表,協助處理其它部門的特殊要求。Strictly adheres to the cleanliness of all work area, protecting the surroundings when executing jobs.嚴格遵循所有工作區域的清潔程序,在工作中注意保護周圍環境。Reports any abnormal conditions noticed at any time in line with safety related equipment or installation to Team Leader/ Engineer.一旦發現設備或安裝工作出現與安全有關的反常現象,立刻報告領班和工程師。Returns and keeps all tools and equipment in designated cabinet or store after use.將所有的用完的工具歸還到工具箱或倉庫。

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §  Attends andcontributes to all Meetings as required. 按要求出席所有會議并對會議作出貢獻。§  Ensures servicesprovided to guests are always available and are always carried out to definedStandard with the utmost efficiency, consistency and courtesy as detailed inthe Department Operations Manual. 確保隨時提供客人所需的服務,并按照部門營運手冊的要求提供快捷、持續、禮貌且符合標準的服務。§  Provides courteousand professional service at all times. 始終提供禮貌且專業的服務。§  Maintains and updatesawareness of hotel product knowledge, current promotion, policy changes andappropriate internal communication. 保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。§  Attends hotel anddepartmental training sessions as scheduled to improve skills and knowledge.根據安排出席酒店和部門的培訓以提高技能和知識。§  Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found. 以禮貌、有效的方式處理客人和員工的要求,如果不能及時找到解決辦法,則進行匯報。§  Familiar with andstrictly adheres to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety. 熟悉并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§  Maintains highstandards of personal presentation & grooming. 保持高標準的個人形象和儀容儀表。§  Maintains positiveguest and colleague interactions with good working relationships. 與客人和同事保持基于良好工作關系的接觸。§  Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company. 根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。

        薪資: 面議 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §? Attends andcontributes to all Meetings as required. 按要求出席所有會議并對會議作出貢獻。§? Ensures servicesprovided to guests are always available and are always carried out to definedStandard with the utmost efficiency, consistency and courtesy as detailed inthe Department Operations Manual. 確保隨時提供客人所需的服務,并按照部門營運手冊的要求提供快捷、持續、禮貌且符合標準的服務。§? Provides courteousand professional service at all times. 始終提供禮貌且專業的服務。§? Maintains and updatesawareness of hotel product knowledge, current promotion, policy changes andappropriate internal communication. 保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。§? Attends hotel anddepartmental training sessions as scheduled to improve skills and knowledge.根據安排出席酒店和部門的培訓以提高技能和知識。§? Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found. 以禮貌、有效的方式處理客人和員工的要求,如果不能及時找到解決辦法,則進行匯報。§? Familiar with andstrictly adheres to Rules & Regulations established in the EmployeeHandbook and the Hotel’s policies concerning fire, hygiene and health &safety. 熟悉并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§? Maintains highstandards of personal presentation & grooming. 保持高標準的個人形象和儀容儀表。§? Maintains positiveguest and colleague interactions with good working relationships. 與客人和同事保持基于良好工作關系的接觸。§? Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company. 根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。

        薪資: 1千-2千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §  Provides courteousand professional service at all times. 確保始終都提供禮貌且專業的服務。§  Attends hotel anddepartmental training sessions as scheduled to improve skills and knowledge.根據日程安排參加酒店的培訓課程,以提高知識和技能。§  Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found.以禮貌、高效的方式處理客人及員工的要求,遇到投訴或問題,如果不能馬上找到解決辦法,則進行匯報,并給以迅速追蹤。§  Strictly adheres toRules & Regulations established in the Employee Handbook and the Hotel’spolicies concerning fire, hygiene and health & safety.理解并嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§  Ensures highstandards of personal presentation & grooming.確保高水平的員工形象和儀容儀表。.§  Maintains positiveguest and colleague interactions with good working relationships.與客人和同事保持基于良好工作關系的積極接觸。§  Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company.根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。§  Be flexible andadapt to rotate within the different sub departments of the Rooms Division orany other Department. 靈活并接受在房務部內的部門及其它部門的輪換工作。

        薪資: 面議 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春

        §? Provides courteousand professional service at all times. 確保始終都提供禮貌且專業的服務。§? Attends hoteltraining sessions as scheduled to improve skills and knowledge. 根據日程安排參加酒店的培訓課程,以提高知識和技能。§? Handles guest andemployee enquiries in a courteous and efficient manner, reporting complaints orproblems if no immediate solution can be found. 以禮貌、高效的方式處理客人及員工的要求,遇到投訴或問題,如果不能馬上找到解決辦法,則進行匯報,并給以迅速追蹤。§? Strictly adhering toRules & Regulations established in the Employee Handbook and the Hotel’s policiesconcerning fire, hygiene and health & safety.嚴格遵守員工手冊中的規章制度,及酒店關于防火、衛生、健康和安全的制度。§? Ensures highstandards of personal presentation & grooming. 確保高水準的員工形象和儀容儀表。§? Maintains positiveguest and colleague interactions with good working relationships. 與客人和同事保持基于良好工作關系的接觸。§? Responds to requeststo undertake any reasonable tasks and secondary duties and to changes asdictated by the Hotel, industry and company. 根據酒店、行業和公司的指引,回應需求、改變,執行任何合理的任務及額外職責。§? Be flexible andadapt to rotate within the different sub departments of the Rooms Division orany other Department. 靈活并接受在房務部內的部門及其它部門的輪換工作。

        薪資: 2千-3千 經驗:不限 企業類型:國際高端酒店/5星級
        地區:吉林-長春 食宿:提供食宿

        Assists the Assistant Manager in efficiently managing the Concierge Department according to established concept statement providing courteous, professional, efficient and flexible service at all times.協助大堂副理確保禮賓部按照既定的理念順暢運作,并始終提供禮貌、專業、快捷、靈活的服務。Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Assistant Manager - Concierge if no immediate solution can be found.以禮貌、高效的方式處理客人的要求,遇到投訴或問題,如果不能馬上找到解決辦法,則進行匯報。Establishes a rapport with guests, maintaining good customer relationship.與客人建立并保持良好的關系。Ensures cleanliness and maintenance of the Concierge counter, equipment and storage.確保禮賓部的柜臺、設施及儲藏室的干凈及妥善保養。Responsible for the provision of friendly and efficient service to all guests.負責提供給客人友善、有效的服務。Personally and frequently verifies that guests, associates and members of the public utilising the Concierge services are receiving service in line with Hyatt International standards.經常親自檢查,以確保使用禮賓部服務的客人、員工及公共區人員得到符合國際凱悅標準的服務。Ensures that all guests’ messages, mail and fax are handled and distributed properly確保正確處理所有客人的留言、郵件、傳真及包裹。 Exemplifies and instils upon the associates the ownership and a sales attitude to maintain awareness of all sales opportunities within the Hotel.強化員工的歸屬感及營銷員的態度并作出表率,以使員工抓住酒店內的一切銷售機會。Ensures operating equipment is maintained in good working order and to report maintenance requirements.確保所有運營設備狀態完好并在需要時提出維修要求。

        薪資: 1萬-1.5萬 經驗:8年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        一、職位概要:策劃推進公司的業務運營戰略、流程與計劃,組織協調公司各部門執行、實現公司的運營目標。二、工作內容:  %修訂及執行公司戰略規劃及與日常營運作相關的制度體系、業務流程;  %策劃推進及組織協調公司重大運營計劃、進行市場發展跟蹤和策略調整;  %建立規范、高效的運營管理體系并優化完善;  %制定公司運營標準并監督實施; %制定公司運營指標、年度發展計劃,推動并確保營業指標的順利完成;  %制定運營中心各部門的戰略發展和業務計劃,協調各部門的工作,建設和發展優秀的運營隊伍;  %完成總經理臨時交辦的其他任務。三、任職資格:1.教育背景:◆管理類專業本科以上學歷。培訓經歷:◆受過戰略管理、組織變革管理、人力資源管理、項目管理、市場營銷、財務管理等方面的培訓。2.經    驗:◆8年以上企業工作經驗,5年以上高級管理工作經驗。技能技巧:◆在企業戰略規劃領域有深厚的理論功底和豐富的運作經驗;◆精通項目管理,并有獨立實施項目管理操作的成功經驗;◆熟悉行業動態及運營發展趨勢;◆熟練操作使用辦公軟件;◆優秀的英語聽、說、讀、寫能力。3.態    度:◆正直、坦誠、成熟、豁達、自信;◆優秀的領導溝通、協調、調度、指揮組織、開拓能力;◆優秀的統籌、分析、綜合、歸納能力;◆高度的工作熱情,良好的團隊合作精神。

        薪資: 7千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        職責概述:貫徹執行上級領導布置的各項工作,認同緣愛的價值觀和服務理念,全面負責酒店日常經營和管理工作,負責酒店文化和員工隊伍建設,負責與社會職能部門之間的協調和溝通,執行總部統一的市場宣傳策略,負責店內人事工作的監督指導,負責店內公章、各種證照和相關密碼的保管,負責應收帳款的追繳,負責店內治安和消防安全,嚴格遵守公司規定的保密制度。任職資格:2 認同緣愛價值觀,有很強的服務意識和學習能力,精通經營和管理體系;2 愛崗敬業,注重工作結果;誠信,正直,有親和力;2 出色的溝通能力、團隊建設能力及承受工作壓力的能力;2 很強的執行力,富有激情,能出色完成公司下達的各種指令。主要職責:2 全面負責酒店日常經營和管理工作,督導店助和值班經理日常工作;2 確保酒店經營和管理指標的完成;2 負責按總部標準做好新店開業工作;2 負責組織、實施及督導下屬按總部標準建立培訓體系,制定和實施店內各部門培訓計劃,為總部培養合格管理人才;2 實施整改質檢和暗訪中存在的問題;2 負責店內人事工作的監督、指導、考核及招聘工作,接受公司人事調動;2 負責店內財產使用和保管,確保資產保值;2 制定店內公正、公平、公開的工資考核方案;2 負責與社會職能部門之間的協調和溝通,為酒店創造良好的經營環境;2 定期分析店內經營和管理狀況并向上級匯報;2 處理住店賓客投訴和賓客意見的收集反饋,建立相關案例庫達到資源共享;2 確保食品衛生合格,杜絕食物中毒事件的發生;2 制訂酒店經營指標,接受公司下達的年度經營指標;2 制定店內日常維修計劃,與維護部一同制定有效的大修理計劃;2 負責店內公章、各種證照、相關密碼和萬能鑰匙的保管,負責各種經營數據的保密;2 負責應收帳款的追繳;2 負責店內治安和消防安全;2 完成上級領導布置的其他各項工作。

        薪資: 7千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        職責概述:貫徹執行上級領導布置的各項工作,認同緣愛的價值觀和服務理念,全面負責酒店日常經營和管理工作,負責酒店文化和員工隊伍建設,負責與社會職能部門之間的協調和溝通,執行總部統一的市場宣傳策略,負責店內人事工作的監督指導,負責店內公章、各種證照和相關密碼的保管,負責應收帳款的追繳,負責店內治安和消防安全,嚴格遵守公司規定的保密制度。任職資格:2 認同緣愛價值觀,有很強的服務意識和學習能力,精通經營和管理體系;2 愛崗敬業,注重工作結果;誠信,正直,有親和力;2 出色的溝通能力、團隊建設能力及承受工作壓力的能力;2 很強的執行力,富有激情,能出色完成公司下達的各種指令。主要職責:2 全面負責酒店日常經營和管理工作,督導店助和值班經理日常工作;2 確保酒店經營和管理指標的完成;2 負責按總部標準做好新店開業工作;2 負責組織、實施及督導下屬按總部標準建立培訓體系,制定和實施店內各部門培訓計劃,為總部培養合格管理人才;2 實施整改質檢和暗訪中存在的問題;2 負責店內人事工作的監督、指導、考核及招聘工作,接受公司人事調動;2 負責店內財產使用和保管,確保資產保值;2 制定店內公正、公平、公開的工資考核方案;2 負責與社會職能部門之間的協調和溝通,為酒店創造良好的經營環境;2 定期分析店內經營和管理狀況并向上級匯報;2 處理住店賓客投訴和賓客意見的收集反饋,建立相關案例庫達到資源共享;2 確保食品衛生合格,杜絕食物中毒事件的發生;2 制訂酒店經營指標,接受公司下達的年度經營指標;2 制定店內日常維修計劃,與維護部一同制定有效的大修理計劃;2 負責店內公章、各種證照、相關密碼和萬能鑰匙的保管,負責各種經營數據的保密;2 負責應收帳款的追繳;2 負責店內治安和消防安全;2 完成上級領導布置的其他各項工作。

        薪資: 8千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        工作職責:1.  監督酒店房價設置與客房預訂情況,確保與公司標準相一致。2.  協助酒店制定階段性的經營指標與行動方案。3.  指導酒店制定不同時期的市場策略以改善現有房價與客源結構,使其符合市場水平,實現酒店收益最大化,并監督酒店的執行。4.  開拓外圍關系,與大型公司合作簽訂訂房協議,與中介合作策劃市場活動,以提高酒店收益,并進行品牌的推廣。5.  完成公司總經辦及運營部安排的其他工作。任職條件:1、年齡24-40歲之間;2、有1年以上星級酒店前廳部門,預訂部門,收益管理部門或市場銷售部門的管理經驗,并能掌握該類型酒店的特點以提升酒店收益;3、了解星級酒店的價格體系制定、客源構成和市場細分;4、在任期間有優秀的工作表現,得到員工、加盟商的認可;5、勤奮、有執行力,原則性強;6、具有良好的職業道德,思路清晰,較強的溝通、協調能力,具有強烈的責任心,能夠承受壓力;7、出色的服務意識,能夠接受長期出差;8、認可企業的核心價值觀。

        薪資: 8千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        崗位職責:1.建立酒店質量督導檢查系統,代表酒店運營管理部主任行使督導職權;2.建立酒店質量督導檢查制度;3.組織建立酒店的質量管理體系;4.制定、完善酒店質量管理標準;5.監督、檢查、考核酒店的質量管理運行情況;6.整理經常出現的問題,歸納成培訓材料;7.建立酒店質量管理和質量檢查檔案。技能要求:1.有相同崗位工作經驗5年以上,或酒店管理崗位工作經驗3年以上;2.對酒店員工的服務進行監督檢查;3.較強的組織、協調及文字、語言表達能力;4.熟悉公司法、經濟合同法、企業法、成本控制、質量監督、ISO質量認證知識;6.掌握酒店工作質量標準、衛生標準、食品安全標準等;7.有星級酒店或連鎖酒店集團工作經驗優先。

        薪資: 8千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        崗位職責:1、負責全國分店服務標準執行及推廣,確保分店服務呈現良好;2、參與運營服務標準研發及服務管理體系優化;3、參與分店運營質檢,不斷優化質檢內容,提升運營質量標準;4、完善運營培訓服務體系,參與全國分店運營循環培訓,提升服務質量;5、落實運營服務制度、操作流程,使分店服務工作“規范化、細節化、效率化”;任職要求:1、24-40歲之間;2、有1年以上星級酒店或連鎖酒店集團工作經驗;3、具有良好的服務能力與意識,具有一定管理能力及培訓能力;4、思維清晰,善于溝通,具備創新能力,有一定抗壓能力;5、能夠接受全國外派或出差。

        薪資: 8千-1萬 經驗:不限 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        職責概述:貫徹執行上級領導布置的各項工作,認同雷客泰的價值觀和服務理念,全面負責酒店日常經營和管理工作,負責酒店文化和員工隊伍建設,負責與社會職能部門之間的協調和溝通,執行總部統一的市場宣傳策略,負責店內人事工作的監督指導,負責店內公章、各種證照和相關密碼的保管,負責應收帳款的追繳,負責店內治安和消防安全,嚴格遵守公司規定的保密制度。任職資格:2 認同雷客泰價值觀,有很強的服務意識和學習能力,精通經營和管理體系;2 愛崗敬業,注重工作結果;誠信,正直,有親和力;2 出色的溝通能力、團隊建設能力及承受工作壓力的能力;2 很強的執行力,富有激情,能出色完成公司下達的各種指令。主要職責:2 全面負責酒店日常經營和管理工作,督導店助和值班經理日常工作;2 確保酒店經營和管理指標的完成;2 負責按總部標準做好新店開業工作;2 負責組織、實施及督導下屬按總部標準建立培訓體系,制定和實施店內各部門培訓計劃,為總部培養合格管理人才;2 實施整改質檢和暗訪中存在的問題;2 負責店內人事工作的監督、指導、考核及招聘工作,接受公司人事調動;2 負責店內財產使用和保管,確保資產保值;2 制定店內公正、公平、公開的工資考核方案;2 負責與社會職能部門之間的協調和溝通,為酒店創造良好的經營環境;2 定期分析店內經營和管理狀況并向上級匯報;2 處理住店賓客投訴和賓客意見的收集反饋,建立相關案例庫達到資源共享;2 確保食品衛生合格,杜絕食物中毒事件的發生;2 制訂酒店經營指標,接受公司下達的年度經營指標;2 制定店內日常維修計劃,與維護部一同制定有效的大修理計劃;2 負責店內公章、各種證照、相關密碼和萬能鑰匙的保管,負責各種經營數據的保密;2 負責應收帳款的追繳;2 負責店內治安和消防安全;2 完成上級領導布置的其他各項工作。

        薪資: 7千-1萬 經驗:1年以上 企業類型:全服務中檔酒店/4星級
        地區:全國-全國 食宿:提供食宿

        職責概述:貫徹執行上級領導布置的各項工作,認同公司的價值觀和服務理念,全面負責酒店日常經營和管理工作,負責酒店文化和員工隊伍建設,負責與社會職能部門之間的協調和溝通,執行總部統一的市場宣傳策略,負責店內人事工作的監督指導,負責店內公章、各種證照和相關密碼的保管,負責應收帳款的追繳,負責店內治安和消防安全,嚴格遵守公司規定的保密制度。任職資格:2 認同雷客泰價值觀,有很強的服務意識和學習能力,精通經營和管理體系;2 愛崗敬業,注重工作結果;誠信,正直,有親和力;2 出色的溝通能力、團隊建設能力及承受工作壓力的能力;  2 很強的執行力,富有激情,能出色完成公司下達的各種指令。主要職責:2 全面負責酒店日常經營和管理工作,督導店助和值班經理日常工作;2 確保酒店經營和管理指標的完成;2 負責按總部標準做好新店開業工作;2 負責組織、實施及督導下屬按總部標準建立培訓體系,制定和實施店內各部門培訓計劃,為總部培養合格管理人才;2 實施整改質檢和暗訪中存在的問題;2 負責店內人事工作的監督、指導、考核及招聘工作,接受公司人事調動;2 負責店內財產使用和保管,確保資產保值;2 制定店內公正、公平、公開的工資考核方案;2 負責與社會職能部門之間的協調和溝通,為酒店創造良好的經營環境;2 定期分析店內經營和管理狀況并向上級匯報;2 處理住店賓客投訴和賓客意見的收集反饋,建立相關案例庫達到資源共享;2 確保食品衛生合格,杜絕食物中毒事件的發生;2 制訂酒店經營指標,接受公司下達的年度經營指標;2 制定店內日常維修計劃,與維護部一同制定有效的大修理計劃;2 負責店內公章、各種證照、相關密碼和萬能鑰匙的保管,負責各種經營數據的保密;2 負責應收帳款的追繳;2 負責店內治安和消防安全;  2 完成上級領導布置的其他各項工作。

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